Cities worldwide share common challenges of growing urban populations and concerns for sustainable urban development. At the same time, cities also face the challenge of maintaining competitiveness while addressing constant economic and technological change created by an increasingly globalized world. These factors impact on issues of urban quality such as housing, economy, culture, social and environmental conditions and are shaping the Smart Cities of the future.
While Juniper Research ranked Barcelona as the Global Smart City of 2015 beating New York and London, mid-size cities make the Intelligent Community Forum’s (ICF) annual list of most intelligent cities. Common to the top 7 on the ICF list – they are all lesser known mid-size cities and each have found in the “digital economy’’ a way to rethink themselves. This is encouraging considering that mid-sized cities in comparison to larger metropolises appear to be less well equipped in terms of critical mass, resources and organizing capacity.
Surprisingly, Ipswich is one of the top 7 intelligent cities. Its 20-year economic development plan, when completed in 2031, will mark Ipswich as one of Australia’s model cities. The plan includes growth in the number of new residents and jobs and the re-development of its center. Here digital technologies will be used to attract commercial and residential tenants and to improve public safety. Complementing these strategies are green standards that will make the city center one of the most sustainable in Australia.
Developments in technology are supporting the implementation of M2M and IoT applications for Smart Cities. In Australia, recent advances in wireless communications of 4G/LTE on the 700MHz networks will provide greater network capacity, throughput, data speed, and operational cost-efficiency. Ideal for Smart City applications, the new LoRa radio technology offers extreme range even through buildings and urban environments.
Wireless sensor networks are a key component in the creation of smart cities. For efficient city management, a distributed network of intelligent sensor nodes can measure, monitor, detect and map a range of inputs. Noise, atmospheric pollution, the health of buildings, bridges and other structures, street lighting and traffic and parking management are just some of the factors that can be controlled to achieve an optimal urban environment for residents.
Regardless of size, all highly ranked Smart Cities have achieved better use of existing resources through improved monitoring, controls and coordination of services and infrastructure. Much more than cost reductions and efficiency is achieved though. As defined by ICF, Smart Cities are, “…cities and regions that use technology not just to save money or make things work better, but also to create high-quality employment, increase citizen participation and become great places to live and work.”
M2M Connectivity will be exhibiting at CeBIT Australia at the M2M/IoT zone on stand C26 in May. Libelium sensor network platforms including Smart Cities, Smart Environment and Smart Parking will be showcased. Javier Gabas, from Libelium’s head office in Spain, will be on the stand to explain the new LoRa extreme range radio technologies on Libelium’s IoT sensors for Smart Cities and Internet of Things applications. Demonstrations of Sierra Wireless’s new AirPrime HL7549 LTE module for 700MHz boasting download speeds of up to 150Mbps and upload speeds up to 50Mbps will also be conducted on stand C26.
For further details about CeBIT and free exhibition entry, please click here.
This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. Please see below both M2M Connectivity & Sierra Wireless’ Website Privacy Policy.
M2M Connectivity Website Privacy Policy
1. Privacy Policy Statement
M2M Connectivity is committed to protecting your privacy, keeping your information safe and ensuring the security of your data. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This extends to both our control and processing of personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose your Personal Information.
The current policy will be in effect from 1 July 2020. We may need to update it over time but if we do, the updated version will be published.
2. What information we collect and control
The types of information we collect depends on how you use our products and services as well as the relationship we have with you as a customer. It may include information like your name, date of birth, contact details (including address, email address, phone number or mobile telephone number), bank account and credit card details, information to prove your identity (driver’s license or another approved ID), account username or password and your use of our products and services.
We may also collect more in-depth information including:
- Financial and Credit information related to your financial relationship with us, such as your financial details, payment history, credit history, and your service history.
- Information about your products and services including device-specific information such as your hardware model, operating system version, unique device and service identifiers, device status, serial numbers, settings, configuration and software and mobile network information.
- Information about how you use your products and services such as:
- Your network usage including time and duration of your communications as well as information about the operation of the equipment, services and applications you use on our networks .
- How you use our services to access the internet, such as the location of your devices when you are using our products and services.
- Information that allows us to identify you for verification purposes.
- Technical Information about your products and services including details about our network performance including information about how you use our networks.
Some of the information collected may be sensitive information. If we need this type of information, we’ll ask you for information in accordance with applicable law.
You might also need to provide personal information about other individuals to us (e.g. about your authorised representative). If so, we rely on you to have informed those individuals that you are giving their personal information to us and to have advised them about this statement. It is important to be aware that if you access another party’s website or application using one of our products, that other party will deal with your personal information in accordance with its own privacy policy.
3. How do we collect your information
We collect personal information in the following ways:
We collect information directly from you when you:
- Or your representative interacts with either us or one of our trusted partners. This might happen when you are setting up an account with us or using one of our products or services;
- Order and/or register for a product or a service;
- Interact with technical support and sales teams;
- Use our website or social media sites;
- Share information with us via forms, for example when you register for our trainings, events and newsletters.
- Apply for a job with us.
We may also collect information about you:
- From external sources like credit reports and marketing mailing lists;
- Commercially available information. This can also include information gained from our partners, these partners include our business and commercial partners, and other affiliates;
4. How do we store your information
We take all reasonable steps to securely store your information using a combination of technical solutions, security controls and internal processes to protect information and our network from unauthorised use, modification, access and disclosure.
We may store your information in hard copy or electronic format and keep it in storage facilities that we own and operate ourselves.
We endeavour to ensure that information is kept as current as possible and that irrelevant data is deleted or made anonymous as soon as reasonably practicable. However, some information may be retained for varying time periods in order to comply with legal and regulatory obligations and for other legitimate business reasons.
5. How do we use your information
We may use your personal information in the ways as outlined below:
- To help us properly manage the products and services we provide to you. We also use your information for charging and billing and to identify potential breaches of our terms and conditions of service.
- Communicate with you in order to provide you with our products, upgrades and services via email, SMS and social media.
- Processing orders and applications and to enroll you as our customer.
- Verifying identity, carrying out credit checks and reporting.
- Generating bills, managing account, and carrying out debt-recovery.
- Development of our products and services.
- Communicate to you about all our products, services and offers that are relevant and are of interest to you. We may use the information we hold to market and promote them directly to you.
- Identifying your location so we can send you emergency alerts.
- Protecting our network and managing the data use and other uses of our network.
- Training our staff.
6. When do we share your information
We do not sell any information. We may share your information with other parties who provide services to us, including partners and contractors that assist us with providing our business processes and products and services. These services include:
- Providing, managing or administering your product or service including customer enquiries and support services.
- Installation, maintenance and repair services.
- Mailing operations, billing and debt-recovery functions.
- Information technology and network services.
- Development, analysis and business intelligence functions.
- Your authorised representatives or legal advisers
- Third parties when you ask us to do so or when you consent to that disclosure for the purposes of preventing or investigation fraud, crime or misconduct relating to your account or services.
- Credit providers or credit-reporting agencies for identity checking and credit related purposes such as credit-worthiness, credit rating, default listing, credit provision and financing under privacy act and credit reporting legislation.
- Our dealers, business or commercial partners, legal advisers and other businesses we work with
- The manager of the Integrated Public Number Database (IPND), and other organisations as required or authorised by law (please see www.acma.gov.au for more information)
- Law enforcement and national security agencies, and other government and regulatory authorities as required or authorised by law
- For the purposes of facilitating or implementing a transfer/ sale of all or part of our assets or business.
7. How can you access or correct your information
To ensure that we are able to provide you with the best products and services possible, it’s important that you make sure the information we hold about you is accurate, up-to-date and complete. If any of your details change you may contact us using the contact details below. You also have the right to request a copy of your information that we hold about you. There is no charge to submit a request or to correct information, however we may apply an administrative charge for providing access to your information on request. To make this request email us at privacy@m2mconnectivity.com.au
8. How can you make a privacy complaint
You can also use our contact details to notify us of any privacy complaint you have against us. If you believe your privacy has been compromised, please contact us. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe on the response to the complaint.
While we hope that we will be able to resolve any complaints you may have without needing to involve third parties, you may also be able to lodge a complaint with a relevant regulator such as the Australian Information Commissioner or the Telecommunications Industry Ombudsman.
9. How can you contact us
If you have any questions in relation to this Privacy Statement, our management of your information or you would like a copy of this statement sent to you, please call us on (03) 9696 3011 or email us at privacy@m2mconnectivity.com.au. The office hours are Monday-Friday 8 am-5 pm EST. You can also download a pdf copy of this statement on our website, at www.m2mconnectivity.com.au/privacy-statement
Contact Details:
EMAIL: privacy@m2mconnectivity.com.au
PHONE: +61 3 8378 2650