M2M Device Management Services
M2M Device Management services make it easy to manage and control your IoT deployment – regardless of scale. You can also organise your devices, monitor and troubleshoot device functionality, query the state of any IoT device in your fleet, and send firmware updates over-the-air (OTA).
We have a flexible set of device management services to meet your unique requirements. From services to help rapidly deploy and enable your IT department to self-manage; through to a fully managed/outsourced device management solution.
Hardware Management Services
M2M Connectivity can assist with hardware management under two contracts; Premium and Elite. This service increases efficiencies and reduces down time by providing fast support and quick hardware swap to minimise the number of trips to the field.
- Premium contract offers support during business hours with fast replacement of the hardware
- Elite contract offers a 24/7 support with advanced replacement and in-field stock.
IoT Data and Plan Services
M2M Design Services supports customers with their wireless data and usage needs. We provide the following services:
- Plan for design predictability of data spend and developing solutions to minimise data use and costs
- Integration of separate wireless data networks and plans into single feeds (for example cellular and satellite)
- Dedicated IP networking services including:
- Point-to-Point fully managed service static IP addresses to your M2M devices
- Remote VPN client solution provides secure access from a laptop or PC
- VPN (Virtual Private Network) access solution giving a direct line into your private network
- Vendor-specific IP services including Cradlepoint Netcloud
Do you have a project in mind?
Need some guidance on your next project? Or just simply want to know where to get started incorporating M2M/IoT technology into your business?
Use our contact form to submit your questions and one of our team of M2M/IoT experts will get back to you with more information.