Melbourne, Australia – July 14, 2015:M2M Connectivity announces that the SkyWave IDP 782 has won Connected World’s IoT innovation award. The award recognises Orbcomm’s SkyWave IDP 782 hardware solutions for technological advancement and creativity in the IoT market. Orbcomm is featured with other 2015 IoT Innovations Award winners in Connected World’s July edition.
The SkyWave IDP-782 provides fleet managers with a single device for both cellular and satellite network coverage over the Inmarsat IsatData Pro network to stay connected to assets, sensors and people in the most cost-effective way possible. The dual-mode IDP -782 provides both configurable out-of-the-box software for quick deployments and flexible architecture that supports the development of custom applications for more complex solutions. In addition, the SkyWave IDP-782 features an optional 2.5 hour backup battery option to send GPS and other information when no vehicle power is available.
“We are very pleased to be recognized for our commitment and leadership in technological innovation…,” said Marc Eisenberg, ORBCOMM’s Chief Executive Officer.“Our winning asset tracking and monitoring products provide our customers with the context and meaning to enable critical decision making and maximize operational efficiency. We are proud to deliver cost-effective, creative solutions that are transforming how businesses operate in the rapidly growing IoT community.”
M2M Connectivity will be showcasing the SkyWave IDP 782 at the Security Exhibition and Conference 2015 on M2M One’s stand H48 in Melbourne this month. For more details and free entry for Security 2015 go to http://securityexpo.com.au/
For more information about SkyWave IDP 782 communications terminal, contact M2M Connectivity at:
www.m2mconnectivty.com.au
info@m2mconnectivity.com.au
Ph: +61-3-96963011
About M2M Connectivity
M2M Connectivity is a specialist hardware distributor and provider of support services for the wireless M2M and IoT market in Australia and New Zealand. Our product portfolio of modules, modems and gateways/routers provides connectivity solutions for cellular, satellite, short-range RF, and GNSS location. We have a strong focus on providing satellite connectivity to our customers and provide integration services to support customers wanting to add in wireless connectivity to their M2M/IoT application.
About SkyWave
SkyWave, an ORBCOMM company, is a global provider of satellite and satellite-cellular (dual-mode) devices and services for the Machine-to-Machine (M2M) market. SkyWave’s products provide dependable communication, tracking, monitoring and remote management of fixed and mobile assets. Over the past 17 years, SkyWave has designed, manufactured and shipped more than 750,000 Inmarsat-based satellite terminals to customers globally in the transportation, maritime, oil and gas, utilities and government sectors. For more information, visit www.skywave.com.
About ORBCOMM Inc.
ORBCOMM is a global provider of Machine-to-Machine (M2M) solutions. Its customers include Caterpillar Inc., Doosan Infracore America, Hitachi Construction Machinery, Hyundai Heavy Industries, I.D. Systems, Inc., Komatsu Ltd., Cartrack (Pty.) Ltd., and Volvo Construction Equipment, among other industry leaders. By means of a global network of low-earth orbit (LEO) satellites and accompanying ground infrastructure as well as our Tier One cellular partners, ORBCOMM’s low-cost and reliable two-way data communication services track, monitor and control mobile and fixed assets in our core markets: commercial transportation; heavy equipment; industrial fixed assets; marine; and homeland security.
ORBCOMM is an innovator and leading provider of tracking, monitoring and control services for the transportation market. Under its ReeferTrak®, GenTrakTM, GlobalTrak®, and CargoWatch® brands, the company provides customers with the ability to proactively monitor, manage and remotely control their cold chain and dry transport assets. Additionally, ORBCOMM provides Automatic Identification System (AIS) data services for vessel tracking and to improve maritime safety to government and commercial customers worldwide. ORBCOMM is headquartered in Rochelle Park, New Jersey and has its Innovation & Network Control Center in Sterling, Virginia. For more information, visit www.orbcomm.com.
Privacy Overview
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1. Privacy Policy Statement
M2M Connectivity is committed to protecting your privacy, keeping your information safe and ensuring the security of your data. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. This extends to both our control and processing of personal information.
We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The National Privacy Principles (NPPs) govern the way in which we collect, use, disclose, store, secure and dispose your Personal Information.
The current policy will be in effect from 1 July 2020. We may need to update it over time but if we do, the updated version will be published.
2. What information we collect and control
The types of information we collect depends on how you use our products and services as well as the relationship we have with you as a customer. It may include information like your name, date of birth, contact details (including address, email address, phone number or mobile telephone number), bank account and credit card details, information to prove your identity (driver’s license or another approved ID), account username or password and your use of our products and services.
We may also collect more in-depth information including:
- Financial and Credit information related to your financial relationship with us, such as your financial details, payment history, credit history, and your service history.
- Information about your products and services including device-specific information such as your hardware model, operating system version, unique device and service identifiers, device status, serial numbers, settings, configuration and software and mobile network information.
- Information about how you use your products and services such as:
- Your network usage including time and duration of your communications as well as information about the operation of the equipment, services and applications you use on our networks .
- How you use our services to access the internet, such as the location of your devices when you are using our products and services.
- Information that allows us to identify you for verification purposes.
- Technical Information about your products and services including details about our network performance including information about how you use our networks.
Some of the information collected may be sensitive information. If we need this type of information, we’ll ask you for information in accordance with applicable law.
You might also need to provide personal information about other individuals to us (e.g. about your authorised representative). If so, we rely on you to have informed those individuals that you are giving their personal information to us and to have advised them about this statement. It is important to be aware that if you access another party’s website or application using one of our products, that other party will deal with your personal information in accordance with its own privacy policy.
3. How do we collect your information
We collect personal information in the following ways:
We collect information directly from you when you:
- Or your representative interacts with either us or one of our trusted partners. This might happen when you are setting up an account with us or using one of our products or services;
- Order and/or register for a product or a service;
- Interact with technical support and sales teams;
- Use our website or social media sites;
- Share information with us via forms, for example when you register for our trainings, events and newsletters.
- Apply for a job with us.
We may also collect information about you:
- From external sources like credit reports and marketing mailing lists;
- Commercially available information. This can also include information gained from our partners, these partners include our business and commercial partners, and other affiliates;
4. How do we store your information
We take all reasonable steps to securely store your information using a combination of technical solutions, security controls and internal processes to protect information and our network from unauthorised use, modification, access and disclosure.
We may store your information in hard copy or electronic format and keep it in storage facilities that we own and operate ourselves.
We endeavour to ensure that information is kept as current as possible and that irrelevant data is deleted or made anonymous as soon as reasonably practicable. However, some information may be retained for varying time periods in order to comply with legal and regulatory obligations and for other legitimate business reasons.
5. How do we use your information
We may use your personal information in the ways as outlined below:
- To help us properly manage the products and services we provide to you. We also use your information for charging and billing and to identify potential breaches of our terms and conditions of service.
- Communicate with you in order to provide you with our products, upgrades and services via email, SMS and social media.
- Processing orders and applications and to enroll you as our customer.
- Verifying identity, carrying out credit checks and reporting.
- Generating bills, managing account, and carrying out debt-recovery.
- Development of our products and services.
- Communicate to you about all our products, services and offers that are relevant and are of interest to you. We may use the information we hold to market and promote them directly to you.
- Identifying your location so we can send you emergency alerts.
- Protecting our network and managing the data use and other uses of our network.
- Training our staff.
6. When do we share your information
We do not sell any information. We may share your information with other parties who provide services to us, including partners and contractors that assist us with providing our business processes and products and services. These services include:
- Providing, managing or administering your product or service including customer enquiries and support services.
- Installation, maintenance and repair services.
- Mailing operations, billing and debt-recovery functions.
- Information technology and network services.
- Development, analysis and business intelligence functions.
- Your authorised representatives or legal advisers
- Third parties when you ask us to do so or when you consent to that disclosure for the purposes of preventing or investigation fraud, crime or misconduct relating to your account or services.
- Credit providers or credit-reporting agencies for identity checking and credit related purposes such as credit-worthiness, credit rating, default listing, credit provision and financing under privacy act and credit reporting legislation.
- Our dealers, business or commercial partners, legal advisers and other businesses we work with
- The manager of the Integrated Public Number Database (IPND), and other organisations as required or authorised by law (please see www.acma.gov.au for more information)
- Law enforcement and national security agencies, and other government and regulatory authorities as required or authorised by law
- For the purposes of facilitating or implementing a transfer/ sale of all or part of our assets or business.
7. How can you access or correct your information
To ensure that we are able to provide you with the best products and services possible, it’s important that you make sure the information we hold about you is accurate, up-to-date and complete. If any of your details change you may contact us using the contact details below. You also have the right to request a copy of your information that we hold about you. There is no charge to submit a request or to correct information, however we may apply an administrative charge for providing access to your information on request. To make this request email us at privacy@m2mconnectivity.com.au
8. How can you make a privacy complaint
You can also use our contact details to notify us of any privacy complaint you have against us. If you believe your privacy has been compromised, please contact us. We are committed to acknowledging your complaint in a prompt manner and will give you an estimated timeframe on the response to the complaint.
While we hope that we will be able to resolve any complaints you may have without needing to involve third parties, you may also be able to lodge a complaint with a relevant regulator such as the Australian Information Commissioner or the Telecommunications Industry Ombudsman.
9. How can you contact us
If you have any questions in relation to this Privacy Statement, our management of your information or you would like a copy of this statement sent to you, please call us on (03) 9696 3011 or email us at privacy@m2mconnectivity.com.au. The office hours are Monday-Friday 8 am-5 pm EST. You can also download a pdf copy of this statement on our website, at www.m2mconnectivity.com.au/privacy-statement
Contact Details:
EMAIL: privacy@m2mconnectivity.com.au
PHONE: +61 3 8378 2650