Skip to main content

Case Study

Company

Sasgar Fire & Rescue

Industry

Emergency Services Devices

Location

Australia, New Zealand and the Pacific Islands

Implemented Products

Resources

Company Profile

Sasgar Fire & Rescue is the only turn key provider of firefighting equipment for Australia, New Zealand and the Pacific Islands. Backed by Rosenbauer Sasgar delivers the firefighting community with the complete range of Vehicles, Equipment and PPE (Personal Protective Equipment) covering all Fire & Rescue industry and coming from one central source.

The Challenge

Sasgar required an emergency service solution built around an MDT with their embedded application communicating with the control centre. Key requirements included:

  • The ability to provide cellular connectivity to the MDT (tablet) to exchange data with the control centre.
  • MDT to acquire location information.
  • Duress button feature.
  • For vehicles operating outside of cellular coverage, satellite connectivity to allow selective data exchange for important information as well as duress alert.

Solution (Service provided by M2M Services team)

M2M Design Services team worked with Sasgar team to understand the application requirements and choose suitable hardware for the solution. It was immediately identified that there was no existing off the shelf solution.

Satellite communication being one of the main requirements to comply with the tendering rules, there was no existent solution that combined Wi-Fi interface, (required by the MDT), and data transmission over satellite.

The need for a customised application to be embedded on the existing cellular devices was a necessity in order to take the cellular router beyond its standard capabilities.

M2M engineers started exploring the Sasgar application running on the MDT, the server requirements on the control centre side, and were able to come up with a solution while setting the expectations of the customer of what can possibly be obtained from the satellite communication in a cost-effective manner.

 

The professional service provided by the M2M engineering team envisaged work on several levels:

  • Configuration of the cellular router.
  • Development of a script, loaded on the cellular router, to manage and control the communication with the satellite modem on one side, and to communicate with the MDT, over an agreed protocol, to exchange data and control information on the other side.
  • Technical support for satellite gateway integration into the Sasgar server.
  • Guidance into understanding the satellite requirements to have proper implementation of the satellite profile onto the MDT application layer.

Benefits

M2M Design Services team took in consideration existing environment and hardware and tried to minimise imposing changes on the existing infrastructure in order to reduce integration complexity as well as unnecessary development on the customer’s side.  Nevertheless, enhancements for the overall system’s functionalities have been identified which required Sasgar- Rosenbauer engineering team to introduce new features onto their MDT application.

Sasgar Fire & Rescue is the only turn key provider of firefighting equipment for Australia, New Zealand and the Pacific Islands. Backed by Rosenbauer Sasgar delivers the firefighting community with the complete range of Vehicles, Equipment and PPE (Personal Protective Equipment) covering all Fire & Rescue industry and coming from one central source.

The Challenge

Sasgar required an emergency service solution built around an MDT with their embedded application communicating with the control centre. Key requirements included:

  • The ability to provide cellular connectivity to the MDT (tablet) to exchange data with the control centre.
  • MDT to acquire location information.
  • Duress button feature.
  • For vehicles operating outside of cellular coverage, satellite connectivity to allow selective data exchange for important information as well as duress alert.

Solution (Service provided by M2M Services team)

M2M Design Services team worked with Sasgar team to understand the application requirements and choose suitable hardware for the solution. It was immediately identified that there was no existing off the shelf solution.

Satellite communication being one of the main requirements to comply with the tendering rules, there was no existent solution that combined Wi-Fi interface, (required by the MDT), and data transmission over satellite.

The need for a customised application to be embedded on the existing cellular devices was a necessity in order to take the cellular router beyond its standard capabilities.

M2M engineers started exploring the Sasgar application running on the MDT, the server requirements on the control centre side, and were able to come up with a solution while setting the expectations of the customer of what can possibly be obtained from the satellite communication in a cost-effective manner.

 

The professional service provided by the M2M engineering team envisaged work on several levels:

  • Configuration of the cellular router.
  • Development of a script, loaded on the cellular router, to manage and control the communication with the satellite modem on one side, and to communicate with the MDT, over an agreed protocol, to exchange data and control information on the other side.
  • Technical support for satellite gateway integration into the Sasgar server.
  • Guidance into understanding the satellite requirements to have proper implementation of the satellite profile onto the MDT application layer.

Benefits

M2M Design Services team took in consideration existing environment and hardware and tried to minimise imposing changes on the existing infrastructure in order to reduce integration complexity as well as unnecessary development on the customer’s side.  Nevertheless, enhancements for the overall system’s functionalities have been identified which required Sasgar- Rosenbauer engineering team to introduce new features onto their MDT application.

[/vc_column_text][/vc_column][/vc_row]
Close Menu